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U.S. Households Face $10 Billion in Identity Fraud—doxo’s $1M Identity Theft Protection Provides the Best Value to Safeguard Consumers’ Financial Health

via Business Wire

$1M Identity Theft Protection is one of six essential elements of doxo’s All-in-One Bill Pay solution, empowers users to protect their online identity—and is available as part of a doxoPLUS subscription.¹

Identity theft poses a growing threat to U.S. consumers, affecting bank accounts, credit cards, and personal financial information. Yet many consumers lack comprehensive tools to proactively safeguard their identity while managing day-to-day financial obligations like paying bills.

Recognizing the need for integrated identity protection, doxo launched $1M Identity Theft Protection, a premium feature of doxoPLUS and one of the Six Essentials of doxoBILLS All-in-One Bill Pay. By combining secure bill management with advanced fraud monitoring and restoration services, doxo gives consumers a simple way to protect their financial identity—all in one place.

The $1M Identity Theft Protection provided by doxo is just one of the key benefits of a doxoPLUS subscription, and at a price of just $5.99 per month, doxoPLUS is less than other market providers which typically charge 2 to 4 times as much for equivalent benefits and coverages.

The Problem: Identity Fraud Threatens Financial Security

The average U.S. household bears $76 in direct out-of-pocket costs from identity fraud each year, amounting to a total of $10 billion nationally.² These figures do not include the significant time, stress, and financial resources required to restore and repair compromised identities. Additional indirect costs are passed to service providers and ultimately to consumers through higher fees and costs.

Among doxo users, 20% reported experiencing some form of identity or payment data theft event, while 84% expressed concern about identity fraud impacting them.³ High-profile media coverage of business data breaches has only heightened consumer awareness and anxiety around protecting financial information.

“Consumers want confidence that their financial identity is safe while managing and paying their bills,” said Steve Shivers, Co-founder and CEO of doxo. “With $1M Identity Theft Protection, doxo provides a safety net that reduces risk, restores peace of mind, and keeps users’ sensitive information secure—all within the same platform where they manage their bills.”

The Solution: Comprehensive Protection. Peace of Mind. Financial Security.

With doxoPLUS $1M Identity Theft Protection, available exclusively to doxoPLUS subscribers, users gain proactive monitoring, alerts, and restoration support in the event of a breach. doxo understands that safeguarding your financial identity and managing bills are deeply connected—and they should no longer be treated separately.

  • Protect your household with coverage of up to $1M in identity theft-related expenses
  • Access to Identity Restoration services and tools in the event of compromise, to help you restore your online identity and credit
  • Reduce anxiety and gain confidence knowing your financial identity is continuously monitored

Identity Theft Protection Up to $1 Million for:

  • Unauthorized electronic funds transfer (EFT) reimbursement
  • Medical care expense reimbursement due to medical identity theft
  • Lost wages reimbursement
  • Dependent care & travel expense reimbursement

By combining identity theft protection and identity restoration with secure, organized bill management, doxoPLUS $1M Identity Theft Protection helps consumers safeguard their financial reputation while simplifying daily payments.

doxoBILLS: The Six Essentials of Bill Pay

$1M Identity Theft Protection, with doxoPLUS subscription, is one of six foundational elements of doxoBILLS—the industry’s most comprehensive approach to secure, streamlined bill management:

Together, these six essentials empower consumers to manage and pay all their bills with one login, on any device, using any payment method—while maximizing control, visibility, and security.

Built on doxo’s advanced Bill Pay OS, doxoBILLS enables users to manage their finances with confidence and clarity—anytime, anywhere.

¹ doxoPLUS is a monthly subscription providing advanced bill pay protections for $5.99 per month (plus applicable tax).

² Average household costs calculated from direct out-of-pocket identity fraud losses nationally.

³ 2025 doxo Report: How Americans Pay Their Bills

About doxo

doxo delivers innovation that transforms the bill pay experience for consumers, billers, and financial technology providers. For over 10M consumers, doxo’s all-in-one bill pay makes it simple to organize and pay any bill on any device through a secure checkout. For billers, doxo’s network-driven platform enables online and mobile payments with a ridiculously simple integration, radically lower costs, and game-changing features that are unavailable with legacy bill pay vendors. For fintech partners, doxo delivers financial innovations to consumers across 97% of U.S. Zip Codes, paying from more than 8,000 financial institutions to over 120,000 billers in 45+ service categories. For employees, doxo is a creative, ever-learning team that is passionate about building fintech tools that dramatically improve the bill pay experience. For investors, doxo provides an extraordinary opportunity to invest alongside Jackson Square Ventures, MDV, and Bezos Expeditions to disrupt a market that accounts for over $4T of U.S. household spend. To learn more, visit doxo.com.

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