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First Command Provides $10 Million in Support During Shutdown

via Business Wire

With the federal government now reopened following a 43-day shutdown, First Command Financial Services, Inc. has announced that it extended more than $10 million in financial support to military families and federal workers— including a $5 million, interest-free line of credit to Coast Guard Mutual Assistance (CGMA).

More than 900 clients and their families participated in First Command’s shutdown relief program, which offered zero-interest payroll advances and other financial support to qualifying clients whose pay is directly deposited with First Command Bank. Over $5 million was advanced to help families meet essential expenses during the uncertainty.

“Throughout the shutdown, First Command remained committed to helping military families navigate a period of extreme uncertainty,” said Mark Steffe, president and CEO of First Command. “Our Mission is to coach those who serve in their pursuit of financial security, and we acted quickly to provide meaningful support at scale as the situation unfolded.”

In addition to helping clients, First Command extended a $5 million interest-free line of credit to CGMA to help the Coast Guard workforce and their families. CGMA’s CEO, Cmdr. Brooke Millard, U.S. Coast Guard (Ret.), said “CGMA is grateful for this partnership with First Command as this opportunity allows CGMA to continue to provide payroll loans at scale for the Coast Guard workforce while directing donations received as grants to members in need.”

With the federal government again funded, First Command Financial Advisors are engaging with clients nationwide to help them transition out of temporary relief programs and reestablish long-term financial plans.

“Although the shutdown has ended, our support continues,” Steffe added. “We encourage anyone who participated in these programs and needs assistance as they wind down to contact their First Command Financial Advisor or visit our online FAQ. We remain committed to serving military families with the same care and dedication in the days ahead.”

About First Command

First Command Financial Services and its subsidiaries, including First Command Brokerage Services, First Command Advisory Services, First Command Insurance Services and First Command Bank, coach our Nation’s military families in their pursuit of financial security. Since 1958, First Command Financial Advisors have been shaping positive financial behaviors through face-to-face coaching with hundreds of thousands of client families.

©2025 First Command Financial Services, Inc. is the parent company of First Command Brokerage Services, Inc. (Member SIPC, FINRA), First Command Advisory Services, Inc., First Command Insurance Services, Inc. and First Command Bank. Securities products and brokerage services are provided by First Command Brokerage Services, Inc., a broker-dealer. Financial planning and investment advisory services are provided by First Command Advisory Services, Inc., an investment adviser. Insurance products and services are provided by First Command Insurance Services, Inc. Banking products and services are provided by First Command Bank (Member FDIC). Investment and insurance products are not deposits, are not insured by the FDIC, and may lose value. A financial plan, by itself, cannot assure that retirement or other financial goals will be met. First Command Financial Services, Inc. and its related entities are not affiliated with, authorized to sell or represent on behalf of or otherwise endorsed by any federal employee benefit program, the U.S. government, the U.S. Armed Forces or any other third-party mentioned on this site. The First Command Educational Foundation is a separate 501(c)(3) public charity and is not affiliated with First Command Financial Services, Inc., or any of its affiliated entities.

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