ProShip’s 2025 Parcel Report: Shipping Cost Crisis Forces Strategic Consolidation to IT and Supply Chain Teams

ProShip, the leading multi-carrier shipping software provider, announced the release of its second-annual industry research report, The ProShip Report: Navigating the Future of Parcel Shipping 2025, produced in partnership with Orderful.

The report offers a comprehensive analysis of the strategies and evolving challenges facing high-volume parcel shippers across North America. Based on an in-depth survey of the industry, the findings reveal a critical shift: logistics is evolving from a C-Suite policy debate to a complex, supply chain and IT-governed enterprise system. These insights are vital for stakeholders committed to delivering operational excellence and achieving high-speed fulfillment.

Readers will find detailed data on the consolidation of parcel shipment activity, continued migration toward omnichannel fulfillment, increasing role of IT, and primary strategic anxieties driving investment.

Key Statistics from the 2025 Report:

The data confirms that cost control and technology stability are now the primary concerns for high-volume shippers:

• Unprecedented Cost Pressure: Shipping costs are the dominant factor, cited as a Top 3 concern by more than three-quarters of all high-volume shippers. This focus confirms a market under severe financial stress.
• Carrier Diversification is the Core Defense: In direct response to cost volatility and lack of control, 76% of shippers are actively utilizing multiple carriers for their fulfillment, cementing diversification as the primary strategic action against market instability.
• Strategic Power Shift: Strategy ownership is consolidating, with IT and Supply Chain/Operations teams controlling three-quarters of decision-making, reinforcing the shift from corporate strategy to hands-on technology deployment.
• Scalability Risk Surges: Concerns over the scalability limitations of existing technology systems more than doubled year-over-year, indicating shippers are aggressively anticipating outgrowing their current supply chain solutions.
• External Threats Loom: Beyond cost, fears related to regulations, policy changes, and evolving customer delivery expectations are driving immediate investment and urgency for resilient planning.
• The Distributed Fulfillment Standard: Nearly half of all high-volume shippers are now utilizing multiple facilities for fulfillment to optimize delivery times and meet customer expectations, cementing this strategy as the industry standard.

These findings offer insights for stakeholders navigating the ever-changing parcel landscape, especially for those seeking to master intricate shipping environments with precision and control.

“Modern logistics runs on connectivity, yet too many companies are still slowed by disconnected systems and outdated data flows. This survey is a pulse check on an industry under pressure to modernize. By understanding how shippers are tackling integration, visibility, and cost control, we can collectively build a supply chain that’s more resilient, data-driven, and ready for what’s next,” says Erik Kiser, founder and CEO of Orderful.

Successfully addressing the industry's need for modernization and stable connectivity requires deep platform tenure and proven performance, ensuring businesses can confidently execute complex fulfillment strategies without downtime.

"This year’s report underscores the rapid market change shippers are navigating. These observations aim to equip shippers with meaningful data in enterprise shipping,” says Tony Verrill, ProShip Vice President of Sales.

"By understanding these trends, companies can validate their current strategic position or take steps to improve their plan in alignment with fellow industry experts.” He continues, “With more options available for shippers than ever before, making the correct choice to synergize customer journey, operations, carrier and technology partners is crucial for building a strategy that can evolve with shifting customer expectations, operational demands, and market pressures.”

ProShip's best-in-breed multi-carrier shipping software is built to solve these exact challenges, providing confidence in complexity required for high-volume, zero-downtime performance. As a leading provider with decades of proven performance, ProShip continues to offer solutions that empower businesses with ultimate flexibility.

Download the full report now to unlock additional insights.

About ProShip

ProShip allows high-volume enterprise shippers to automate carrier service optimization (rate shopping) and easily manage complex business rules within one carrier-agnostic system. The platform seamlessly integrates with your existing tech stack, scaling as your business grows. ProShip empowers shippers to streamline complex workflows, maintain carrier compliance, decrease IT dependency through continuous updates, and find a quick ROI. ProShip is the last shipping software you’ll ever need. Visit www.proshipinc.com to learn more.

About Orderful

Orderful is the fastest-growing modern EDI platform, transforming how enterprises connect and trade data across global supply chains as a modern, cloud-native, API-first experience. The platform enables companies to integrate once and instantly trade data with any partner in its network. Orderful eliminates the complexity of legacy EDI systems through real-time data validation, a self-service onboarding model, and a canonical API that standardizes transactions across all partners. Trusted by hundreds of brands, Orderful helps companies future-proof their connectivity infrastructure while driving efficiency, compliance, and growth. Learn more at www.orderful.com.

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"This year’s report underscores the rapid market change shippers are navigating. These observations aim to equip shippers with meaningful data in enterprise shipping,” says Tony Verrill, ProShip Vice President of Sales.