Articles from CallRail

CallRail, the lead engagement platform, and MNTN (NYSE: MNTN), a technology platform that brings performance marketing to Connected TV (CTV), today announced a new integration that allows advertisers to attribute inbound calls and texts to the CTV ads that generated them.

For over 15 years, CallRail has helped businesses and marketing agencies attract more leads, convert more customers and make smarter marketing decisions. Today, CallRail is taking a monumental leap forward in that mission, announcing the general availability of Voice Assist, a 24/7 AI-powered voice assistant that answers, captures and qualifies inbound calls to ensure no opportunity is missed.

CallRail, the lead engagement platform, today announced the launch of conversion signals, a new AI-powered capability that automatically tags calls that convert into appointments so marketers can identify and replicate the best leads. Based on appointment outcomes (e.g. booked, not booked, or requested), these signals can then be integrated back into Google Ads to generate higher quality leads.

CallRail, the lead engagement platform, today announced a new integration with RingCentral, a global leader in AI-powered business communications, that empowers SMBs with enterprise-grade communication intelligence. Leveraging both companies' expertise, the integration gives small businesses the power to have smarter conversations with unprecedented insights into marketing campaign performance and lead sources.

CallRail, the lead engagement platform, today announced the release of new messaging and mobile app capabilities to enable quicker lead response times 24/7 and on-the-go. With these enhancements, CallRail is enabling businesses to better and more seamlessly engage with their leads through their preferred channels while improving response times and giving them the flexibility to keep their finger on the pulse of the business, no matter where their work takes them.

CallRail, the lead engagement platform, today announced the launch of their Marketing Development Fund (MDF). This program is designed to provide financial and strategic support for co-branded marketing initiatives as part of its existing Agency Partner Program. CallRail's new MDF program underscores the company's commitment to the mutual growth and success of its 7,000+ Agency customers.

CallRail, the lead engagement platform, today announced the launch of Voice Assist, an AI assistant powered by the latest generative AI capabilities designed to ensure businesses never miss a lead. Voice Assist engages callers in natural, real-time conversations, handling routine tasks, utilizing best-in-class purpose-built voice agentic AI and LLMs, ensuring businesses capture more leads and maximize the value of every call.

CallRail, the AI-powered lead intelligence platform, today unveiled a new report on which marketing channels are having the most impact for small businesses, titled “From conversations to conversions: How small businesses can market smarter.” The research, based on 1.1 million leads across key industries – including automotive, financial services, healthcare, home services, legal, real estate and real estate investment – provides one of the first data sets for businesses to benchmark marketing performance within their industry.

CallRail, the AI-powered lead intelligence platform, today announced an expansion of their integration with Clio, a global leader in legal technology. This expansion, which now includes Clio Grow, provides law firms even more insights into their marketing performance and lead conversations, demonstrating an unparalleled investment to help legal professionals market with confidence.

CallRail, the AI-powered lead intelligence platform, today announced the launch of new capabilities that will enable businesses to easily track and attribute unique traffic from AI-generated search engines, providing a more complete and accurate understanding of their lead generation efforts. This new functionality, which allows customers to track leads from AI-driven sources such as ChatGPT/SearchGPT, Perplexity and Gemini, reflects one of the first of its kind in the industry.

CallRail, the AI-powered lead intelligence platform, announced the addition of new Elite and Diamond marketing agencies from HubSpot’s Solutions Partner Program. The addition of these top agencies will drive even more value to more customers in the HubSpot ecosystem.

CallRail, the AI-powered lead and conversational intelligence platform, today announced an integration with Typeform, the intuitive form-builder and conversational data collection platform. With this integration, mutual customers have the ability to bring together form creation in Typeform with their CallRail attribution tracking, resulting in more data-driven campaign decisions and better business outcomes.

CallRail, the AI-powered lead intelligence platform, today announced a partnership with ServiceTitan, a leading software platform built to power the trades. The integration will allow mutual customers – including those in HVAC, plumbing, pest control and electrical – to access valuable information about their prospects and customers. The integration will ensure that the complete customer journey, from lead to job, is all captured within the ServiceTitan dashboard.

Today, CallRail, the AI-powered lead intelligence platform, is celebrating the one-year anniversary of their innovation program, CallRail Labs.

CallRail, the AI-powered lead intelligence platform, today announced Convert Assist, a new product that combines generative and conversational AI to bring purposely applied, easy-to-use lead conversion solutions to SMBs.

CallRail, the AI-powered lead intelligence platform, today announced a new integration with Intuit Mailchimp (Nasdaq: INTU), the #1 email marketing and automation platform*, which is available to mutual customers now. This partnership will allow mutual CallRail and Mailchimp customers to bridge the gap between on- and offline channels by providing prompt, customized customer engagement based on lead attributes and AI-identified conversation insights.**

CallRail, the AI-powered lead intelligence platform, today announced AI-driven, multi-conversation insight capabilities. This first of its kind capability takes AI generated insights to a deeper level by analyzing up to 100 customer calls and surfacing trends, opportunities, and risks over time.

CallRail, the AI-powered lead intelligence platform, today announced an integration with Jobber, the leading provider of operations management software for home service businesses. With this integration, mutual customers—such as landscapers, plumbers, HVAC technicians, and painters—will get a better understanding of the performance of their acquisition channels and gain deeper insights into those leads to win more business without having to leave the Jobber platform.

Today, CallRail, the AI-powered lead intelligence platform, announced AI-driven, self-reported attribution capabilities (patent pending) as a part of its innovation program, CallRail Labs. With this capability, marketers and business owners can easily get visibility into the impact brand, word of mouth, social media, and other difficult to track marketing efforts have had on generating leads, providing a more complete picture of marketing performance.

Today, CallRail, the AI-powered lead intelligence platform, announced three brand new features from its innovation program, CallRail Labs.

CallRail, the AI-powered lead intelligence platform, today announced the addition of Jewel Burks Solomon to its board of directors, serving as Independent Director. Jewel brings not only an impressive background in technology, entrepreneurship, and scaling high-growth businesses, but also a history of improving the tech community through her passion for building great teams and leveling the playing field for Black and Latino entrepreneurs.

With phone calls remaining the top channel for new leads in the legal sector, it’s critical that firms are able to harness the data from those interactions to refine marketing tactics. To make this possible, CallRail, the AI-powered lead intelligence platform, today announced a strategic partnership with MyCase, a leading legal software provider, that will give law firms unsurpassed insights to maximize their return on marketing investments.

Today at HubSpot’s sales and marketing conference, INBOUND, CallRail, the AI-powered lead intelligence platform, announced three new cutting-edge capabilities from its innovation program, CallRail Labs.

Fresh off the launch of its most advanced AI-powered product, Premium Conversation IntelligenceTM, CallRail is going big at INBOUND 2023. In addition to hosting a thought-inspiring education session, the company will preview upcoming products and features designed to help businesses of all sizes market and sell with greater confidence.

CallRail, the AI-powered lead intelligence platform, today announced the launch of its new innovation program, CallRail Labs. The first of its kind in the call analytics space, this program invites CallRail customers to influence the company’s use of voice AI via early access to new product capabilities and opportunities to provide direct feedback to product and engineering leaders.