Articles from Navy Federal Credit Union

In celebration of Military Appreciation Month, Navy Federal Credit Union invites you to its first-ever MAM JAM Concert Series—an event honoring the military community and celebrating service through music. Grammy-winning duo Dan + Shay are bringing their signature sound to Cedar Park, TX (near Fort Cavazos) and Wilmington, NC (near Camp Lejeune).

Navy Federal Credit Union today announced the formation of a new Military Affairs and Strategic Partnership business unit, to be led by Retired US Navy Capt. Keith Hoskins. This addition is designed to enhance Navy Federal’s support for Americans in uniform, Veterans and their families and was effective as of May 1, 2025.

Navy Federal Credit Union proudly announces the winners of the 2025 Navy Federal SPIRIT Awards, presented by the Anywhere Leads. The Navy Federal SPIRIT Award recognizes real estate firms who demonstrate service excellence to Navy Federal members through the Navy Federal Credit Union’s RealtyPlus® program. Navy Federal RealtyPlus® is a nationwide real estate assistance program, where Navy Federal members may receive up to $9,000 cash back per transaction when they successfully buy and/or sell a home with a program referred Navy Federal RealtyPlus® program agent.

Navy Federal Credit Union is proudly commemorating Military Appreciation Month with celebratory activities and member deals throughout the month of May to honor Active Duty Servicemembers, Veterans and their families.

Navy Federal Credit Union, a trusted financial partner for military members and their families, reveals checking account enhancements to make managing finances simpler and more convenient.

Navy Federal Credit Union today announced the launch of its new cashRewards Secured credit card, designed to provide members with a straightforward and rewarding path to building or rebuilding their credit. The cashRewards Secured card offers unlimited 1% cash back on all purchases, a low initial deposit, and a clear pathway to upgrading to an unsecured credit card.

Navy Federal Credit Union has been recognized by Great Place To Work® and Fortune magazine as one of the Fortune 100 Best Companies to Work For® in 2025. This is Navy Federal’s 15th time being named to this prestigious list.

As a March 14 deadline to extend federal spending authorization approaches, Navy Federal Credit Union will again offer 0% APR loans to eligible members in the event of a government shutdown. Navy Federal activated similar support programs during shutdowns in 2011, 2013 and, most recently, in 2018-2019, when it provided loans to nearly 20,000 members.

Navy Federal Investment Services, a part of Navy Federal Financial Group, a subsidiary of Navy Federal Credit Union, has been recognized as one of America’s Top Financial Advisory Firms 2025 by Newsweek and Plant-A Insights Group. This prestigious acknowledgement not only highlights our commitment to help investors make informed confident financial decisions but also coincides with a significant milestone: the 25th anniversary of Navy Federal Financial Group.

Foundry’s Computerworld has named Navy Federal Credit Union as a 2025 Best Places to Work in IT. The 31st annual survey conducted by Computerworld found that IT hiring at Navy Federal remains steady, with ample opportunities for career growth and fosters a supportive and rewarding work environment for its employees.

It is the 27th year of partnership between Navy Federal Credit Union and the Marine Toys for Tots Foundation. With over 90% of Navy Federal’s global branch network serving as collection sites, members and team members donated over 23,000 new, unwrapped toys to support families in need this holiday season—roughly a 53% increase in impact from last year’s donation drive at the credit union.

Navy Federal Credit Union selected the top Air Force, Army and Navy/Marine students as the three ROTC All-American Scholarship Program Students of the Year. The program honors the nation’s best and brightest ROTC seniors in all branches of military service. A panel of judges—Navy Federal employees and Veterans from across the branches of service—chooses the recipients based on the pillars of the ROTC program: Leadership, Military Excellence, Scholarship and Service.

Navy Federal Credit Union, in partnership with Sperling’s BestPlaces, released its 2024 Best Cities After Service list—a report designed to help military servicemembers, Veterans and their families make a smooth transition to civilian life by evaluating the pros and cons of US cities where they may consider settling down. From coastal and midwestern locations, to warm and cold climates and big cities and small towns, the Best Cities After Service report has options for everyone.

Navy Federal Credit Union, today, announced the completion of its 2024 Student Loans Scholarship Sweepstakes. The sweepstakes gave eligible members the opportunity to enter to win a $5,000 scholarship for college tuition, room, and board for the 2024-2025 school year. Navy Federal selected 3 grand prize winners, all of whom received $5,000 to their college or university.

The Department of the Navy has selected Navy Federal’s branch aboard Marine Corps Air Station in Iwakuni, Japan as its “Credit Union of the Year” for 2023. This marks the 18th consecutive year and 21st year overall that the Department of the Navy has recognized a Navy Federal branch for its service to a base community.

Navy Federal Credit Union today announced the launch of its new cashRewards Plus credit card, offering members an even more rewarding way to earn cash back on their everyday purchases.

Navy Federal Credit Union awarded 15 ROTC seniors its annual ROTC All-American Scholarships. The program honors the best and brightest ROTC seniors in all branches of military service nationwide. Launched in 2018, the recipients are chosen by a panel of judges based on the pillars of the ROTC program: Leadership, Military Excellence, Scholarship and Service.

Navy Federal Credit Union today announced the launch of a new partnership with the USO. The $9 million investment from the credit union will be used to implement existing USO programming and establish new, signature initiatives designed to address the unique needs of America’s military community. Specifically, by leveraging the respective strengths of the USO and of Navy Federal, the partnership will aim to provide comprehensive financial wellness education and resources in support of early-career servicemembers and their spouses.

Navy Federal Credit Union has been recognized as one of 15 recipients of the prestigious Employer Support of the Guard and Reserve (ESGR) Freedom Award. This award is the highest honor given by the Department of Defense to employers for their outstanding support of employees serving in the National Guard and Reserves.

Navy Federal Credit Union and Feeding America, the largest hunger-relief organization in the United States, today kicked off No Plate Left Behind—a nationwide initiative to assist Active Duty servicemembers, Veterans and their families experiencing hunger.

For more than two decades, Navy Federal Credit Union and United Through Reading have joined forces to support military families. They are once again partnering on a nationwide Back-to-School campaign that benefits military children through the power of reading.

Navy Federal Credit Union is launching celebratory activities and member deals to honor Active Duty servicemembers, Veterans and their families for Military Appreciation Month. During the month of May and year-round, members can enjoy exclusive offers such as:

Navy Federal Credit Union has been recognized as one of the Fortune 100 Best Companies to Work For® by Great Place To Work® and Fortune magazine in 2024. This marks the credit union’s 13th consecutive – and 14th overall – appearance on the list. Navy Federal is the only credit union featured on Fortune’s annual rankings.

Navy Federal Credit Union has officially started operating the Military Banking Facilities (MBF) overseas, known as "Community Bank." These MBFs are part of the Department of Defense (DoD) Overseas Military Banking Program. MBFs overseas will now be co-branded as "Community Bank, Operated by Navy Federal Credit Union.”

Kara Cardona has been announced as Navy Federal Credit Union’s next Chief Operating Officer. Cardona replaces Dietrich Kuhlmann, who recently succeeded Mary McDuffie as Navy Federal’s Chief Executive Officer. All transitions were effective as of March 1, 2024.

Navy Federal Credit Union today announced that Dietrich Kuhlmann will become its next president and chief executive officer on March 1, 2024. He will replace outgoing CEO Mary McDuffie, who announced her retirement in September of last year. Kuhlmann joined Navy Federal in 2019 after retiring from the United States Navy as a rear admiral and has spent the past two years as the credit union’s chief operating officer.

Computerworld announces Navy Federal Credit Union as a 2024 Best Places to Work in IT. The 30th annual survey conducted by Computerworld, a leading technology publication, found that IT hiring at Navy Federal remains steady, with ample opportunities for career growth and fosters a supportive and rewarding work environment for its employees.

We take our responsibility to fair lending very seriously and are closely examining the allegations in the recent CNN article. The statistics in the article do not appear to have considered several key credit criteria that all financial institutions, including Navy Federal, rely on to assess mortgage applications.

Navy Federal Credit Union announced today that it selected the top Air Force, Army and Navy/Marine students as the three ROTC All-American Scholarship Program Students of the Year. Launched six years ago, the program honors the nation’s best and brightest ROTC seniors in all branches of military service.

Navy Federal Credit Union announced today it received a high score in the J.D. Power 2023 U.S. Consumer Financing Satisfaction StudySM. The U.S. Consumer Financing Satisfaction Study measures overall auto financing customer satisfaction in five factors: account management and communication; application/approval process; billing and payment process; customer orientation process; and customer service experience.

Navy Federal Credit Union received over $2.7 million dollars of real-time deposits during its first full day on the RTP® network, the instant payments system operated by The Clearing House, setting a new record among RTP financial institution participants. The RTP network provides Navy Federal members with the ability to receive instant payments from participating financial institutions in real time. This represents a significant opportunity for Navy Federal members seeking options for safe and secure real-time payment services.

Navy Federal Credit Union has improved home life for three Veteran homeowners in partnership with Rebuilding Together, a 501(c)(3) nonprofit that creates safe housing for vulnerable populations through essential home repairs.

More than 200,000 military members transition out of service each year. From relocation to financial shifts, the degree of change can be wide ranging for many Veterans. To help ease the shifts, Navy Federal Credit Union, in partnership with Hire Heroes USA®, surveyed over 1,000 Veterans to identify the top careers and most important characteristics of their ideal job after military service.

Navy Federal Credit Union announced today it is offering a paycheck assistance program, providing an advance on direct deposit for eligible members impacted in the event of a government shutdown. This program is available for all Active Duty servicemembers, Federal government employees and contractors who are paid directly by the Federal government whose pay will be affected by the shutdown, and have direct deposit set up with Navy Federal for their paycheck.

Navy Federal Credit Union announced today that the Department of Defense (DoD) has awarded Navy Federal a contract to begin operating the Overseas Military Banking Program (OMBP), known as "Community Bank." The OMBP was established after World War II to provide active duty service members and on-base commands with retail financial and cash services.

Navy Federal Credit Union announced today it is donating $100,000 to local nonprofit organizations across the country through its Dollars for Doers grant program. A nomination-based program driven by employee engagement, the Dollars for Doers program awards 100 grants at $1,000 each to qualified nonprofits where employees volunteer their time.

Navy Federal Credit Union announced today that it has awarded its annual ROTC All-American Scholarships. The program honors the best and brightest ROTC seniors in all branches of military service nationwide. Launched in 2018, the recipients are chosen by a panel of judges based on the pillars of the ROTC program: Leadership, Military Excellence, Scholarship and Service.

The Department of the Navy has selected the Navy Federal branches aboard Naval Station Great Lakes as its “Distinguished Credit Union of the Year” for 2022. This marks the 17th consecutive time that the Department of the Navy has recognized a Navy Federal branch for its service to a base community.

Navy Federal Credit Union, has been ranked No. 1 among multichannel banks for customer experience for the 8th year in a row, according to Forrester’s proprietary 2023 US Customer Experience Index (CX Index™).

Navy Federal Credit Union, a member-owned credit union for 90 years, is partnering with the United States Navy Memorial (USNM) for a multi-year sponsorship of the organization’s Veteran Visitor Program. The Navy Memorial Veteran Group Visit Program provides personalized visits based on the wishes of each Veteran group whenever they visit the memorial.

Vice Admiral John A. Lockard, U.S. Navy (Ret.), Chairman of the Board of Directors at Navy Federal Credit Union, has announced his retirement from the board. VADM Lockard served on the Navy Federal board for 30 years, and for the past 29 years, has chaired the board and its executive committee. Appointed as a volunteer official in 1991, VADM Lockard was elected to the Board of Directors in 1993 and immediately became Secretary of the Board. Within the year, he assumed the role of Chairman, a position he has held ever since.

In celebration of 9 decades of service, Navy Federal Credit Union is partnering with 9 military-focused nonprofit chapters to champion their communities by donating $10,000 grants to global and local organizations. Championing community and philanthropic giving are some of the many ways that Navy Federal serves its global membership base.

Navy Federal Credit Union is launching special offers and celebratory activities throughout the month of May to honor servicemembers and their families for Military Appreciation Month.

To kick off Military Saves Week, Navy Federal Credit Union continues its 16-year partnership with Military Saves, a component of America Saves, by prompting the military community to declare their savings goals and "Take the Pledge." Navy Federal and Military Saves strive to encourage healthy saving habits, tips and resources for all—no matter where they are in their savings journey.

Navy Federal Credit Union is proud to announce the winners of the 2022 Navy Federal Credit Union SPIRIT Awards, presented by the Anywhere Leads Team March 2023. The Navy Federal SPIRIT Award recognizes real estate firms who demonstrate service excellence to Navy Federal members through the RealtyPlus® program during the home buying and selling process.

Navy Federal Credit Union has ranked #53 on the Great Place To Work® and 2023 Fortune magazine 100 Best Companies to Work For® list. This is Navy Federal’s 13th time being named to this prestigious list. As the only credit union, Navy Federal has surpassed rigorous benchmarks, establishing itself as one of the best places to work for.

Navy Federal Credit Union announced today the launch of a new Member Strategy Office as part of its continued commitment to provide outstanding member service. Navy Federal is regularly recognized for its dedication to member service and is a leader in Customer Experience. The Member Strategy Office will help usher in the next phase of Navy Federal’s member centricity evolution.

Navy Federal Credit Union joined the Financial Literacy for All (FL4A) initiative through Operation HOPE, a national endeavor to embed financial literacy into American culture. The goal of FL4A is to enable millions of youth and working adults to achieve greater financial success for themselves, their families and the community.

Foundry's Computerworld ranks Navy Federal Credit Union No. 8 among large organizations on the 2023 Best Places to Work in IT list. This award recognizes the top organizations that challenge their IT staffs while providing great benefits and compensation.

Navy Federal Credit Union has partnered with the Marine Toys for Tots Foundation for 25 years spreading holiday cheer. This year, more than 330 Navy Federal branches participated as drop-off sites worldwide, setting record amounts in donations.

Navy Federal Credit Union announced today the recipients of its ROTC All-American Scholarships. The program honors the best and brightest ROTC seniors across the nation. Launched in 2018, the recipients are chosen by a panel of judges based on the pillars of the ROTC program: Leadership, Military Excellence, Scholarship and Service.

Navy Federal Credit Union, today announced the winners of its first Operation Joyride Sweepstakes. The sweepstakes allowed eligible auto loan holders to submit an entry for their chance to win a grand prize of $30,000 toward their Navy Federal auto loan. Members also had the chance to win a first-place prize of $15,000 and a second-place prize of $5,000.

Navy Federal Credit Union today released an updated and expanded Best Cities After Service list, a compilation of the best places for servicemembers to move to when they leave the military. As we approach Veterans Day, it’s important to acknowledge that more than 250,000 military members transition out of the service each year. Today’s economic challenges paired with an emergence from the COVID-19 pandemic, presented a need to execute a new assessment of locations that best support the needs of this community.

Navy Federal Credit Union is recognizing the volunteer service of its employees by awarding a record number of grants to nonprofits through its annual “Dollars for Doers” program. To celebrate the program’s 15th anniversary, the credit union awarded 150 employees with $1,000 grants each, to donate to the nonprofit where they serve their time. Typically, the program recognizes 100 employees.

Earlier this week, Navy Federal Credit Union hosted a Forrester CX (Customer Experience) Index executive presentation, its annual event focused on the insights and assessments of:

For the seventh year in a row, Navy Federal Credit Union ranks No. 1 among multichannel banks for customer experience (CX) quality in Forrester’s proprietary 2022 US Customer Experience Index (CX Index™). The ranking was based on responses from more than 96,000 survey respondents from 13 industries, including airlines, auto and home insurers, auto manufacturers (luxury and mass market), banks (direct and multichannel), credit card issuers, federal government agencies, health insurers, hotels, investment firms, retailers, and utilities. The credit union is also named a CX Elite brand (a top 5% brand in the entire CX Index) for banks (multichannel) and credit card issuers.

Navy Federal Credit Union is commemorating Military Appreciation Month by hosting celebratory activities and sharing appreciation messages on social media with the hashtag #MissionMilitaryThanks. The credit union is also sharing special deals available to members throughout the month of May.

Navy Federal Credit Union today released its first-ever Spotlight on VA Loans report —a comprehensive look at servicemembers’ understanding of, and opinions about, VA home loans and how they use them. VA loans are designed to make the dream of homeownership more attainable for military families, but the report revealed widespread misconceptions about these mortgages, which often prevent servicemembers and their families from taking full advantage of their hard-earned benefits.

Today, Navy Federal Credit Union was named for the 11th year in a row as a FORTUNE “100 Best Companies to Work For,” remaining the only credit union to be named on this annual list.

Navy Federal Credit Union is proud to announce the winners of the 2022 Navy Federal Credit Union SPIRIT Awards, presented at the Realogy Advantage Network LEAD 2022 Conference held at The Diplomat Hotel in Hollywood, Florida, April 4-7. The Navy Federal SPIRIT Award recognizes real estate firms who demonstrate service excellence to Navy Federal members through the RealtyPlus® program during the home buying and selling process.

Navy Federal Credit Union is celebrating April’s Military Saves Month by partnering with Military Saves—an America Saves program—seeking to motivate and encourage better savings habits within the military community through a pledge to save. Navy Federal and Military Saves are working together to encourage saving money, reducing debt and building wealth over time.

The Association of Defense Communities (ADC), together with Navy Federal Credit Union, recognized the inaugural winners of the Guidepost Awards last week at the Defense Communities National Summit in Arlington, VA. The Guidepost Awards is a program that spotlights the financial and career counselors in defense communities who help guide servicemembers and their families to financial wellness.

Navy Federal Credit Union, the world’s largest credit union, announced today that – effective February 28, 2022 – RADM Dietrich Kuhlmann USN (Ret.) has been named to the role of Chief Operating Officer (COO).

Navy Federal Credit Union was named a CX Elite brand for credit card issuers (a top 5% brand) in Forrester’s US Credit Card Customer Experience Index, 2021.

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Navy Federal Credit Union announced today the recipients of its ROTC All-American Scholarship Program. The program honors the best and brightest ROTC seniors across the nation. Launched in 2018, the recipients are chosen by a panel of judges based on the pillars of the ROTC program: Leadership, Military Excellence, Scholarship and Service.

Navy Federal Credit Union announced today it received the highest score in the J.D. Power 2021 U.S. Consumer Financing Satisfaction Study,℠. The study, now in its 25th year, measures overall customer satisfaction by examining five factors: Application and Approval Process, Account Management and Communication, Billing and Payment Process, Customer Service Experience and New Customer Orientation.

In honor of November being Veterans and Military Families Month, Navy Federal Credit Union is on a mission to celebrate the inspiring service of veterans and their families. Along with always having access to the credit union’s great rates and product offers, Navy Federal’s force of nearly 11 million members will have the opportunity to get involved by showing appreciation and giving back to veterans.

Navy Federal Credit Union, in partnership with Hire Heroes USA, has released a Best Careers for Military Spouses list, a comprehensive look at career paths best suited for military spouses based on their unique needs and goals. Military spouses often face hiring challenges due to their spouse’s occupation, and the global pandemic has exacerbated this even further. At 13%, the unemployment rate of military spouses is nearly three times greater than the national average, which was 5.2% in August 2021.

Navy Federal Credit Union today announced an upgrade to its cashRewards credit card, giving new and existing cardholders more cash back on every purchase. The credit card will now offer unlimited 1.75% cash back on every purchase for cardholders who maintain direct deposit at Navy Federal. Additionally, new cardholders who spend $2,500 within 90 days of opening an account will receive $250 bonus cash back.

Navy Federal Credit Union announced today it is donating $100,000 through its Dollars for Doers program. Based on nominations from the credit union’s employees, the annual grant program awards 100 nonprofits with $1,000 grants as a way of recognizing employees’ volunteer efforts with the causes they care about the most. Since the start of the Dollars for Doers program, Navy Federal has donated $850,000 to organizations in the communities where its employees live and serve.

Navy Federal Credit Union has once again earned “Credit Union of the Year” from the United States Navy, specifically recognizing its branch located at Naval Station Everett, Washington. This marks the credit union’s 15th year receiving the Department of the Navy’s Distinguished Credit Union Service Award.

Navy Federal Credit Union today released a new report on the financial impact of the COVID-19 pandemic on military families. The survey of more than 1,100 active duty servicemembers, veterans and military spouses illustrates the new financial habits military families picked up, their financial plans for the coming months, differences in saving and spending across generations, and the disparate impact of the pandemic on military spouses.

Navy Federal Credit Union ranks No. 7 among large organizations on IDG's Insider Pro and Computerworld 2021 Best Places to Work in IT list. Remaining the only credit union on the list, this year marks Navy Federal’s highest ever spot in the top 10 and seventh consecutive year to be recognized.

Navy Federal Credit Union holds on to the top spot as the industry leader for a sixth consecutive year, ranking No. 1 among multichannel banks/credit unions for customer experience in Forrester’s proprietary 2021 CX Index™ survey. The credit union was once again named a CX Elite brand (a top 5% brand), and took the lead for customer experience among credit card issuers.