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Articles from TELUS Digital

CX Leaders Face a Tipping Point with AI Capabilities in 2025
Research commissioned by TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), a leading global technology company deploying exceptional customer experiences, reveals that enterprise leaders have reached a pivotal juncture in their generative AI (GenAI) plans. Survey respondents indicated that they are at various stages of designing, implementing and scaling AI within their businesses.
By TELUS Digital · Via Business Wire · January 23, 2025
TELUS Digital will release fourth quarter 2024 results and host an investor call on February 13
TELUS Digital (NYSE and TSX: TIXT) will release its fourth quarter 2024 results on February 13, 2025, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.
By TELUS Digital · Via Business Wire · January 21, 2025
TELUS Digital comments on recent trading in its shares
TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT) (the Company), is issuing this press release to comment on trading activity in its subordinate voting shares this week.
By TELUS Digital · Via Business Wire · January 10, 2025
TELUS Digital reports third quarter 2024 results, with performance on target to achieving its full-year outlook
TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), a company dedicated to crafting lasting customer experiences through data, technology, and a human-centric approach, today released its results for the three- and nine-month periods ended September 30, 2024. In the third quarter of 2024, we formally completed the rebranding of TELUS International as TELUS Digital. The legal name of the company remains TELUS International (Cda) Inc. In this news release and related disclosure, we refer to TELUS International (Cda) Inc. as TELUS Digital. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS Digital. All figures in this news release, and elsewhere in TELUS Digital disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS Digital results and measures.
By TELUS Digital · Via Business Wire · November 8, 2024
TELUS Digital Earns Leader Ranking from NelsonHall in CX Services for High Tech and Automotive Sectors
TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), a company dedicated to crafting enduring customer experiences through data, technology, and a human-first approach, has been named a ‘Leader’ for Customer Experience (CX) Improvement Capability in the NelsonHall NEAT Vendor Evaluation for CX Services in High Tech & Automotive. This is the analyst firm’s highest designated ranking, reflecting TELUS Digital’s ability to leverage data-driven insights to tailor digital-first CX strategies, develop and deploy generative AI and automation solutions, and provide human-powered data annotation services. Together with the company’s global delivery model and strong partner ecosystem, these capabilities enhance all points along the customer journey to deliver immediate benefits while anticipating future needs.
By TELUS Digital · Via Business Wire · October 23, 2024
TELUS Digital will release third quarter 2024 results and host an investor call on November 8
TELUS Digital (NYSE and TSX: TIXT) will release its third quarter 2024 results on November 8, 2024, before the North American market open hours, and host a conference call on the same day at 1:30 p.m. (ET) / 10:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.
By TELUS Digital · Via Business Wire · October 17, 2024
America Speaks: 81% of Consumers Use Voice Tech Daily or Weekly—Is Your Brand Listening?
A new survey from TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), the company dedicated to crafting enduring customer experiences through data, technology, and a human-centric approach, shows that the use of voice technology has gained mass adoption with consumers, both at home and in the workplace. From voice assistants on smartphones and smart speakers in homes that answer questions and tell you the weather, 81% of Americans now use voice tech daily or weekly, with 68% increasing their usage over the past year.
By TELUS Digital · Via Business Wire · October 8, 2024
TELUS Digital Officially Launches Global Rebrand
TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT) officially launched its global rebrand today, transitioning from TELUS International to TELUS Digital. The new name reflects the company’s commitment to providing a digital-first experience across every service it delivers to clients, ensuring a seamless integration of digital, AI-powered and human interactions that optimize customer journeys and employee experiences.
By TELUS Digital · Via Business Wire · September 18, 2024