Amazon.com (AMZN)

Frequently Asked Questions About Amazon.com (AMZN)

How does Amazon affect small businesses?

Amazon has both positives and negatives regarding its impact on small businesses. On one hand, the platform provides a vast marketplace where small businesses can reach a larger audience and benefit from Amazon’s logistics services. On the other hand, some small businesses struggle to compete with Amazon's pricing and vast product offerings, which can lead to challenges in maintaining market share. The effects vary by business, and many leverage Amazon to grow their online presence.

How does Amazon ensure product quality?

Amazon employs various measures to ensure product quality, including seller vetting processes, review systems, and return policies. Customers can leave feedback and ratings, which helps maintain transparency and accountability. Additionally, Amazon offers a 'A-Z Guarantee' that protects customers by ensuring they receive their products as described and in good condition, contributing to an overall positive shopping experience.

How does Amazon handle returns?

Amazon has a customer-friendly return policy that allows customers to return most products within 30 days of receipt. The process can typically be completed online, where customers can print shipping labels for return shipping. Depending on the reason for the return, Amazon may offer full refunds, exchanges, or replacements, ensuring a positive shopping experience for customers.

How does Amazon support local delivery services?

Amazon supports local delivery services through various programs such as Amazon Flex and Amazon Delivery Service Partners (DSP). Amazon Flex allows individuals to sign up as independent contractors to deliver packages using their vehicles, while the DSP program enables entrepreneurs to operate delivery businesses in partnership with Amazon. This approach helps Amazon meet customer delivery expectations while supporting job creation in local communities.

How does Amazon Web Services (AWS) work?

Amazon Web Services (AWS) is a subsidiary of Amazon offering on-demand cloud computing platforms to individuals, companies, and governments on a metered pay-as-you-go basis. AWS provides a diverse range of services, including computing power, storage, databases, machine learning, analytics, and security. Its scalability and reliability make AWS a preferred choice for businesses of all sizes looking to leverage cloud technology.

What are Amazon's main competitors?

Amazon's primary competitors include large retailers such as Walmart, eBay, and Target, which also offer e-commerce platforms. In the cloud computing space, competitors to AWS include Microsoft Azure, Google Cloud Platform, and IBM Cloud. Additionally, in the media and streaming industry, Amazon faces competition from Disney+, Netflix, and Hulu.

What are Amazon's sustainability initiatives?

Amazon has committed to various sustainability initiatives aimed at reducing its environmental impact. The company has set a goal to reach net-zero carbon by 2040 and is actively investing in renewable energy projects and electric vehicles for its delivery fleet. Amazon also launched the 'Climate Pledge Friendly' program, which highlights products with sustainable certifications to make it easier for customers to shop for eco-friendly items.

What does Amazon.com do?

Amazon.com is a multinational technology company focusing primarily on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded by Jeff Bezos in 1994, it started as an online bookstore and has since expanded to offer a vast array of products and services, including electronics, clothing, and groceries. The company is known for its customer-centric approach, innovation in online retail, and leadership in cloud services through Amazon Web Services (AWS).

What is Alexa and how does it relate to Amazon?

Alexa is Amazon's cloud-based voice service and virtual assistant, designed to interact with users through voice commands. Integrated into devices such as Amazon Echo and Fire tablets, Alexa can perform a variety of tasks, including playing music, providing weather updates, controlling smart home devices, and answering questions. As part of Amazon's strategy to expand into AI and smart home technology, Alexa enhances the user experience and drives engagement with Amazon services.

What is Amazon Go?

Amazon Go is a chain of convenience stores launched by Amazon with a focus on a cashier-less shopping experience. Using a combination of sensors, cameras, and deep learning technologies, customers can walk in, grab items, and leave without going through a traditional checkout. The system automatically detects what customers take and charges them through their Amazon accounts, offering a seamless, quick shopping experience.

What is Amazon Prime?

Amazon Prime is a subscription service offered by Amazon that provides members with a variety of benefits for an annual or monthly fee. In addition to free two-day shipping on eligible items, Prime members gain access to streaming services including Amazon Prime Video and Prime Music, exclusive deals, early access to sales, and more. The service enhances the overall shopping experience and encourages customer loyalty.

What is Amazon's affiliate program?

Amazon's affiliate program, known as Amazon Associates, allows website owners and bloggers to create links to products on Amazon and earn commissions on any resulting sales. Affiliates can promote products via their websites, social media, and other platforms, earning a percentage of the sale when a referred user makes a purchase. This program helps drive traffic to Amazon while providing income opportunities for affiliates.

What is Fulfillment by Amazon (FBA)?

Fulfillment by Amazon (FBA) is a service that allows sellers to store their products in Amazon's fulfillment centers. Amazon then handles storage, packaging, shipping, and customer service on behalf of the sellers. This service enables sellers to leverage Amazon's extensive logistics network, providing them with the ability to offer faster shipping options and improve their reach to a broader audience.

What is the Amazon Fresh service?

Amazon Fresh is an online grocery delivery service offered by Amazon that allows customers to shop for fresh grocery items and have them delivered to their doorstep. This service is available to Amazon Prime members and includes a wide selection of products, from produce and dairy to pantry staples. Amazon Fresh aims to provide convenience and quality while enhancing the overall grocery shopping experience.

What is the Amazon Marketplace?

The Amazon Marketplace is a platform that allows third-party sellers to offer their products on Amazon alongside those sold by the company. Sellers can create their own storefronts, manage inventory, and set prices. This broader marketplace model increases the variety of available products and allows Amazon to leverage the sales and customer service efforts of independent vendors while including them in the Amazon ecosystem.

What role does technology play in Amazon's operations?

Technology is at the core of Amazon's operations, driving efficiency, innovation, and customer satisfaction. From advanced algorithms for product recommendations to sophisticated logistics and inventory management systems, Amazon leverages technology to optimize every aspect of its business. Robotics, machine learning, and data analytics play significant roles in enhancing operational performance and improving the overall customer experience.

When was Amazon founded?

Amazon was founded on July 5, 1994, by Jeff Bezos in Seattle, Washington. Initially launched as an online bookstore, the company quickly diversified its product offerings to include music, video, electronics, clothing, and a myriad of other categories. The rapid expansion and innovation have since transformed Amazon into one of the largest retailers in the world.

Who is the CEO of Amazon?

As of my last knowledge update in October 2023, Andy Jassy serves as the President and CEO of Amazon.com. He succeeded Jeff Bezos on July 5, 2021, following Bezos's decision to focus on other initiatives. Jassy previously led Amazon Web Services (AWS), which under his leadership became a dominant force in the cloud computing industry.

What is the current price of Amazon.com?

The current price of Amazon.com is 196.01

When was Amazon.com last traded?

The last trade of Amazon.com was at 4:00 pm EDT on April 2nd, 2025

What is the market capitalization of Amazon.com?

The market capitalization of Amazon.com is 99.77B

How many shares of Amazon.com are outstanding?

Amazon.com has 509.00M shares outstanding.